This video illustrates an interesting example of how some of the biggest software usability improvements can come from really simple ideas. One of the persistent annoyances about the old vSphere Client was that if you need to stop and do something else in the middle of a complicated process like creating a virtual machine, you had to click Cancel and lose all your work up to that point. The new web client lets you just pause what your doing, and it will save your work until you can come back to it. Simple, but very cool!
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