Computer woes

[wshaffer]

The hard drive on my Mac died on Saturday morning. The first genius bar appointment I was able to get that fit with my work schedule was yesterday evening. (Note to self: Try not to have your hardware die close to a major Apple product launch.) The official estimate on the hard drive replacement was 3-5 days, although the tech I spoke with told me he thought they could do it in 48 hours.

I just got an email saying it's done, and I can pick it up any time. How's that for under-promise and over-deliver?

I guess I'll pick it up tonight after work and we can see how good my backups are.

Comments

[markgritter.livejournal.com]

My computer is still waiting for UPS to determine whether they'll pay out on my insurance claim. Then it will go back for its original repair. Which may not even be possible now, I don't know.

[wordweaverlynn.livejournal.com]

I love Apple service.